FAQs
How long will it take to receive my order?
Orders are delivered within 7–12 business days via FedEx, DHL, or UPS.
How can I track my order?
Once your order ships, you will receive a tracking number by email to monitor delivery.
Do you ship internationally?
Yes, we ship worldwide beyond the US and UK. Delivery times vary by destination.
I didn’t receive my order. What should I do?
Please check your tracking number first. If you need assistance, contact us via live chat or email at hello@wallfeel.com.
What is your return policy?
Returns are accepted within 30 days of purchase. Items must be unused and in their original condition and packaging.
How do I install your wallpapers?
Installation follows standard wallpaper methods:
• Premium Matt & Premium Texture require wallpaper paste.
• PVC material is self-adhesive.
Detailed instructions are available on each product page.
How can I find a wallpaper installer?
• United States: Visit our trusted partner, Wallpaper Installers USA, to find local professionals and request a quote.
• United Kingdom: Visit The Wallpaper Installers UK to find experienced installers and request a quote.
How do I request a custom wallpaper design?
Click “Custom Order” in the menu, upload your design, enter your wall measurements, choose your material, and checkout. For assistance, contact us via live chat.
What sizes are available?
We offer custom sizing to fit your exact wall dimensions. An additional 3–5 cm is included free for easy installation.
How many rolls do I need?
We do not sell by the roll. Our wallpapers are custom-made to fit your wall measurements. Use our online calculator to receive an accurate quote.
How can this wallpaper benefit my business?
Our wallpapers enhance your space with premium design, durability, and easy maintenance, helping create a welcoming and professional environment.
How can this wallpaper improve my home?
Our wallpapers are stain-resistant, waterproof, tear-resistant, and wipeable — ideal for homes with kids and pets.
Can your wallpapers be used in bathrooms or high-moisture areas?
Yes. Our wallpapers are waterproof and mold-resistant, making them suitable for bathrooms and kitchens.
Are your wallpapers pet-friendly?
Yes. They are scratch-resistant and durable, making them ideal for homes with pets.
Are your wallpapers environmentally friendly?
Yes. Our materials are eco-friendly and sustainably produced.
If you have any additional questions
Please contact us via live chat or email at hello@wallfeel.com We’re here to help.